The tool of DISC will dramatically help you relate to people. By understanding we all have a different way of viewing life, you then can relate to them accordingly. When you realize that a High "D" person is on task, doesn't like interruptions, wants a quick moving environment where there is very little small talk, you realize you'd better be brief and to the point, and no small talk. And, at the end of the day, he values how much was done. On the other hand, if you have a staff member that is High "S" they prefer a low-keyed environment where they feel safe, having their day filled with sincere appreciation and just BEING around people. They desire minimal surprises, change, or quick moving and thinking decisions. At the end of their day they value how comfortable, relaxed, and easy the day went. Then you have the High "I" where fun and excitement are his/her agenda. They love change, and see people as their audience. If there isn't a party in the making, their very presence brings one. With gregarious over-dramatization, they love life, and don't want to miss out on anything, it might be fun. At the end of their day, they value how many new, fun, exciting things they were a part of, not to mention all the new best friends they made. And, they may have only gone to the drinking fountain, or gas station to find them. On the other end of the spectrum, the High "C" person may be found in the back room only to emerge when absolutely necessary. Being alone allows them to pursue their favorite tasks such as: thinking, planning, preparing, or evaluating. Their day is filled with problem solving, creating, planning, double checking, and reassessing the most minute detail. The order in their office is astounding to the rest of us. Everything has a place, and everything is actually in its place. Because they are motivated by the desire for perfection, making plans is a task that can be daunting to them. "Be prepared" is their mantra. At the end of the day, they evaluate their checklist to see what they've missed.
Can you see from the examples above how each person needs to be approached differently? Because there is no right or wrong behavioral style, just different, we can become much more effective when we not only know the differences in our styles, but learn to adapt to their various differences. This will help us to be successful in all our dealings with people.
Can you see from the examples above how each person needs to be approached differently? Because there is no right or wrong behavioral style, just different, we can become much more effective when we not only know the differences in our styles, but learn to adapt to their various differences. This will help us to be successful in all our dealings with people.
Sue Porter



